Your Information,
Handled With Care

What We Collect

When you submit an assessment, we collect the details you provide: your name, email, phone number, preferred contact time, pathway goal, preferred destination and European country if provided, education, work experience, profession, gender if provided, family plans, timing, current country, budget readiness, and any message you include.

We also record when you consented, your assessment reference, the page and campaign information associated with your enquiry, and hashed technical identifiers used to help manage submissions. Website sessions and security cookies help the form work and protect requests.

The initial website assessment does not request a passport or CV upload. If documents are needed later, our team will explain what is required and how to provide them.

How We Use Your Information

We use your information to understand your enquiry, review your background and goals, contact you, maintain an applicant and enquiry record, coordinate our team’s work, arrange consultations, and keep a record of the support provided.

We use technical submission information to help protect the form and associate your enquiry with the page or campaign that brought you to us. An initial assessment does not guarantee a service, eligibility, or a particular outcome.

Who Can Access Your Information

Staff who need the information to manage your enquiry or provide support may access it through our administration system. Service providers involved in hosting, email delivery, or meeting arrangements may process information needed for those services.

If a later stage involves an education provider, professional registration body, immigration authority, or another organisation, our team will explain the information and permissions needed for that stage. Information may also need to be disclosed where required by law.

Appointments And Email

Our team records appointment arrangements against your applicant record, including the purpose, time, assigned staff, meeting format, location or online meeting link, and appointment status. Information needed to manage your appointment may be included in confirmation, reminder, rescheduling, or cancellation emails.

If an appointment uses Zoom, Google Meet, or another external meeting service, that provider’s own privacy terms also apply. Please avoid forwarding meeting links or appointment emails containing personal information to others unnecessarily.

Storage And Retention

Assessment and appointment information is stored in our business systems. We use access controls and administrative processes to limit access to people who need it for their work. No method of internet transmission or storage can be guaranteed completely secure.

We retain information for the purposes for which it was collected, applicable business record requirements, and any legal obligations. Contact us if you would like information about the records held for your enquiry or would like to request deletion.

Your Choices, Access, And Correction

You can choose whether to submit an assessment. We need contact details and basic information about your goals to review and respond to it. You can leave optional fields blank and should avoid including unnecessary sensitive information in the message.

You may contact us to ask for access to your personal information, request a correction, discuss a privacy concern, or ask us to stop contacting you about an enquiry. We may need to verify your identity before responding. Some records may need to be retained to meet legal or record-keeping obligations.

External Services And Links

Our website uses externally hosted fonts and photographs. Loading these resources can share technical information such as your IP address and browser details with their providers. Links to maps, education providers, credential directories, and meeting platforms take you to services with their own privacy practices.

Our website assessment records your consent to use the submitted information to assess your enquiry and contact you about next steps. It does not sign you up to an unrelated marketing mailing list.

Contact Us About Privacy

Email info@upskillmove.com and let us know that your enquiry concerns privacy. Include enough information to help us locate your record, such as your assessment reference, without sending identity documents unless requested.

Our office contact details are available on the Contact Us page. We may update this policy when our services or information practices change.